Uninstalling BoxCryptor: will I lose my encrypted files in Dropbox?

ralvy

If I temporarily uninstall BoxCryptor 1.1. in order to reinstall 1.0, will I lose my encrypted files in Dropbox?

Robert

Uninstalling or reinstalling BoxCryptor never touches your encrypted files. E.g. you can uninstall BoxCryptor, install it a few weeks later again and access your encrypted files again.

-> No problem temporarily uninstalling BoxCryptor.

(Why do you want to downgrade? Performance problems?)

ralvy

BoxCryptor 1.1 kept crashing today. This follows a couple days of finding corrupted Filemaker database files which were accessed daily in my BoxCryptor folder. Data entry was done while they were in the folder. Not sure if it's BoxCryptor, but it seems to coincide with it updating to 1.1.

I think I may just refrain from keeping live databases in that folder for now. Unfortunately, that doubles or triples sync time doing it that way (copying the database to that folder at day's end), but I think I have to live with that for now.

Using Windows XP SP3.

Robert

I'm very sorry to hear that. Did the BoxCryptor program crash or did you even experience BSODs?

Data corruption caused by BoxCryptor would be absolutely unacceptable. Ensuring that data is written correctly is extremely important to us and the encryption part of BoxCryptor is tested extremely well. (Until now) we're not aware of a single case of a wrong data write caused by BoxCryptor.

The issue could be caused by other software components involved, e.g. anti-virus software, and a quick search in the FileMaker knowledge base for "corrupt" brought up several pages with information that even FileMaker itself could cause this. I'm not trying to blame others and I'm taking this extremely serious, but please keep this in mind.

Can you reproduce the issue with FileMaker or did it just happen accidentally? If you have any further information on this issue (FileMaker version, what kind of database did you save, etc.), it could help us.

--Robert

ralvy

I'm not convinced at all that this is a BoxCryptor problem. In terms of crashes, yes, BoxCryptor kept closing over and over again yesterday, which follows a couple days of finding corrupt Filemaker database files in my BoxCryptor folder in Dropbox. Reinstalling 1.1 failed to resolve the BC crashes. It would crash on startup at that point.

As of this morning, I've been perusing other AntiVirus software to see if that makes a difference. Currently I the lastest version of ESET. I would first suspect antivirus software in such a scenario, because other apps have been crashing too (Thunderbird, Firefox, and Opera). No viruses have been found, or other malware.