iPhone version crashs when trying to open folder

floow

Hello,
I am using the iPhone 4s. Starting the app and logging in works fine.
But when i try to open a folder the app crashs. It just disapears.

Anyone knows why?

Thanks

Robert

When does it exactly crash?
Does it crash when you try to open any folder, or just when try to open an encrypted folder?

It would be great if you could send us your crash logs to support at boxcryptor dot com. Information how to located you crash logs can be found in our Knowledge Base:

https://boxcryptorsupport.uservoice.com/knowledgebase/articles/42093-where-are-iphone-ipad-app-crash-logs-located-

floow

The app just disapears when I try to open an encryptet folder. But it seems to still run in background. When I start the app again it opens right at the same screen as it was before (The screen with the folders).

And there is no log file at all on my computer even though I synced the phone.

Robert

Does it crash before you can enter the password, or afterwards?

Can you try it with different encrypted folders?

Thanks for your help!

floow

It crashs afterwords. So I can see all the decrypted folders with its real folder names.

The effect is on all encrypted folders. All folder are named like this "-01-abcd".

Robert

Could you please open a ticket in our support system? I'd have some more questions which are not suited for a public forum.

http://boxcryptorsupport.uservoice.com