Boxcryptor - acces denied W7 x64 Enterprise - Boxcryptor Community

Boxcryptor - acces denied W7 x64 Enterprise

gerdisor

Hi,

I've installed Boxcryptor 1.3.2 on a Windows 7 x64 Enterprise System.
Everything is working fine, Boxcryptor can mount or create a new container, but i can't acces the new virtual drive, i always get an "Acces Denied" popup.
(Screenshot here -> http://www65.zippyshare.com/v/95937205/file.html)
I've already tried it with "Administrator" account, but i get the same result.

Any ideeas? Could it be a bug? ;-)
I don't get the messege on an W7 x64 Professional System.

Thx.

Robert

Hi,
could you please post the debug file here or open a ticket in our support system and send us a debug file?

http://support.boxcryptor.com

To create the debug file do the following:
1) Quit BoxCryptor
2) Type into the Windows startmenu "boxcryptor.exe /debug"
3) Reproduce the error
4) Quit BoxCryptor
5) The "BoxCryptor.log" is located on your desktop

Thanks,
--Robert

gerdisor

Hi Robert,

i've just done that, take a look at the Boxcryptor.log ->

"
22:50:8384 | Operating System: Microsoft Windows NT 6.1.7601 Service Pack 1
22:50:8514 | .NET version: 4.0.30319
22:50:8514 | BoxCryptor v1.3.2.0 started!
22:50:8075 | Mounting...
22:50:8135 | Creating Storage...
22:50:8175 | Mounting Media...
22:50:8255 | Mounted
22:50:8275 | GetVolumeSize : 2500245472 | 1175358880
22:50:8325 | FlushFileBuffers :
22:50:8345 | Adding Mounting Point Z: for root D:\Dropbox\Crypt.bc...
22:50:0405 | Enabling File Watcher...
22:50:3001 | GetFileInfo : \autorun.inf | False | 1/1/0001 12:00:00 AM | 1/1/0001 12:00:00 AM | 1/1/0001 12:00:00 AM | 0 | CallbackFS.CBFS_LARGE_INTEGER | 0
22:50:3026 | GetFileInfo : \AutoRun.inf | False | 1/1/0001 12:00:00 AM | 1/1/0001 12:00:00 AM | 1/1/0001 12:00:00 AM | 0 | CallbackFS.CBFS_LARGE_INTEGER | 0
22:50:9975 | Access is denied
22:50:9975 | 0 OpenFile : explorer.exe | \ | Open | ReadData, ReadAttributes, Synchronize | 0 | ReadWrite, Delete
22:50:9990 | GetFileInfo : \desktop.ini | False | 1/1/0001 12:00:00 AM | 1/1/0001 12:00:00 AM | 1/1/0001 12:00:00 AM | 0 | CallbackFS.CBFS_LARGE_INTEGER | 0
22:50:9995 | Access is denied
22:50:9995 | 0 OpenFile : explorer.exe | \ | Open | ReadData, ReadAttributes, Synchronize | 0 | ReadWrite, Delete
22:50:0000 | Access is denied
22:50:0000 | 0 OpenFile : explorer.exe | \ | Open | ReadData, ReadAttributes, Synchronize | 0 | ReadWrite, Delete
22:50:0005 | Access is denied
22:50:0005 | 0 OpenFile : explorer.exe | \ | Open | ReadAttributes | 0 | ReadWrite, Delete
Unmounting Z:22:50:2242 | System.Threading.ThreadAbortException: Thread was being aborted.
at System.Threading.Thread.SleepInternal(Int32 millisecondsTimeout)
at .()
22:50:3852 | FlushFileBuffers :
22:50:3867 | Unmounted
22:50:8724 | Exiting BoxCryptor.
"

I hope it helps. Thx, again.

chansteven

Hi, I have the same problem with BoxCryptor 2.0. Anyone can help?