ipod cannot connect to dropbox

lake_lab

Hallo boxcryptor-team,

I’ve installed boxcryptor on all my computers (laptops, desktops/windows, mac) and on all mobile devices (android, iOS). I use it with dropbox and it works all pretty well. Just an iPod 2. Gen with iOS 4.2.1.
cannot connect to dropbox via the boxcryptor-icon. After tapping the „connect to dropbox“ button on the boxcryptor screen the dropbox intro-screen starts and switches to a dropbox-screen asking
„Boxcryptor for iOs möchte auf deine Dropbox zugreifen“. After tapping the green button „Zulassen“
a little centered icon starts saying „Autorisierung läuft“, but after a few seconds it always clings back to the start screen („Connect to dropbox“)?
Do you have an idea or answer why this happens. Is 4.2.1. not supported ?
Thank you.
LL.

Robert

Hi,
this shouldn't be the case. We support iOS 4.2.1 and one of our testing devices is an old iPhone 3G. Does the problem still persist? Have you tried rebooting your iPod? Do you have the Dropbox app installed?
Best,
Robert

lake_lab

Hallo,
now I just deinstalled both apps (boxcryptor an dropbox) on the iPod and reinstalled them again. „Rebooted“ (that was the missing hint) the iPod and now both apps work together perfectly.

Thank you very much.

Cryptonite

Hi,
i have the same problem: but for me it's the iphone 3G. It's like an endless loop. I authorize me at dropbox and then starts boxcryptor again and asks me if I would like to connect with dropbox, then again authorize, ... and so on. Reinstall und reboot the boxcryptor app haven´t helped. In my dropbox account i can see the authorize app from boxcryptor. I can´t continue.