Direct Saving into a BoxCryptor Folder from Microsoft Office failes

MartinAB

Hi,

I am using BoxCryptor 1.3.2.0 on Windows 7 64Bit. I face the problem that if I try to save a Microsoft Office Document which I opened directly on a BoxCryptor Drive I run into an error. The error message varies a bit but MS Word brings up "Zhere has been a network or file permission error. The network connection may be lost.".

This happens till now only with Microsoft Office Files. A plain Text file for instance works fine that way. MindManager as well.

Any clue about that issue?

Thanks a lot and cheers
Martin

aelab

Hi,
can I bring this question to the front again? I am experiencing the same problem:

- Windows 8
- Newest Version of office
- Dropbox mounted via boxcryptor
- When trying to save a file from MSWord, I get the following (German) error message:

"Der Speichervorgang kann von Word aufgrund eines Dateiberechtigungsfehlers nicht abgeschlossen werden (X:\Dropbox\...\Paper_v02.doc"

Can you please advise on what the problem might be? This is a rather serious bug, I fear.

Thanks!

PeteM0

Es sollte eine zusätzliche Meldung kommen - "Möchten Sie den Speichervorgang wiederholen?"
Einfach einen Datschi backen und dann den Speichervorgang wiederholen, dann die Frage mit ja beantworten - dann geht´s, manchmal zumindest.

flyball1788

Hi,

I have installed the trial version of Boxcryptor V2 this evening (8/8/13) with a view to moving my business from BC Classic. I have a critical problem which means I can't make the move yet.

When using the latest Office365 version of MS Word to edit files in a BoxCryptor encrypted folder linked to a Dropbox account, I lose the ability to save the file after a while. It works fine to start with, but I eventually start to get an error saying that it can't save the file and that I should check that the filesystem isn't full or read-only. Once this happens, I'm stuck as I don't even seem to be able to save the file anywhere else either.

I realise that this may be an Office, Windows 8, Dropbox or BoxCryptor problem, but all I know is that I've never had the problem when using BC Classic.

I can see that other people are having similar problems with Office/Dropbox/BoxCryptor2 combinations, but I haven't found anyone who has got a fix for this yet. When there is some kind of resolution to this I will consider the move again.

Thanks, James.

Robert

Hi James,

Can you please check which version of Boxcryptor 2.0 you had downloaded and installed?

Best regards,
Robert