Acronis fails to backup Boxcryptor

AndreasBE

For a long time I used Acronis True Image 2012 to backup my boxcryptor drive.
Then I upgraded boxcryptor to the latest version. Now Acronis fails saying P:\ (drive letter of my boxcryptor drive) is not accessible. Is that a known problem? Any workarounds?

I tried anything from changing the drive letter, unmounting + mounting, changing the drive typ (fixed volume, network share, ...), long file names, nothing helps :/

Regards
Andreas

David R.

Hello Andreas,

have you already tried to mount the drive for all users?

Follow these Instructions: https://boxcryptor.desk.com/customer/portal/articles/963238-how-can-i-mount-my-drive-for-all-users

I guess Acronis uses the System user for accessing the files. We switched for privacy issues to mount the drive only for the current user per default.

Best regards,
David

AndreasBE

Awesome, thanks. That's the only option I left out xD

Regards
Andreas