HowTo? Make BC-drives visible to services

FrankGfromW

Hello,

I do operate BC 1.5.410.149 on Win7x64 and do have the following challenge:
When I mount a BC-drive /not/ for all users but only for me (privacy reasons) a service running under my account does not see this drive as available.
How to make that work?

Thank you

FrankGfromW

Anyone? Developers for instance or support?
When I bought the unlimited version I hoped to also buy support.

So it is not to make that drive visible to a service running as SYSTEM or whoever but a service running as me (my user account) and even visible in task manager as running under my account.

Thank you.

Robert

Hello Frank,

Sorry, but the BoxCryptor Drive can either be visible for the current user only or all users on a system. It is not possible that it is visible to only your user and the SYSTEM user. If you want to access the BoxCryptor Drive from a service, you have to mount it for all users.

Best,
Robert

PS: This forum is intended to be a community forum. We try to answer as many threads as possible, but it does not always work. If you have time-critical questions I'd suggest you to submit a ticket in our helpdesk: http://support.boxcryptor.com