Win8 - Greyed Out - Create New - All options but Custom

mckinnon777

I'm unable to select any option but Custom when installing BoxCryptor for the first time on my Win8 machine. Anyone have a fix for this? I've checked the local security settings and all appears ok.

mmorchel

It's completely the same for us on Windows 7 SP1 64 bit. Since Windows 7 is listed as a supported OS and we had plans for a use case in a commercial environment this is really annoying!!!

Robert

Hi,

Do you have any cloud storage software installed on the computer (like the Dropbox client software)?

BoxCryptor tries to auto-detect the installed cloud providers in order to make the usage easier - but it is not required to use an auto-detected provider. If your provider is not auto-detected, you can use "Custom" and manually select the location where the BoxCryptor Folder should be located.

Best regards,
Robert