Corrupted OneNote 2013 pasword-protected sections

ClassicUsr

Hi, I am experiencing an issue with OneNote 2013 notebooks stored on Dropbox in a Boxcryptor Classic folder. Boxcryptor client version is 1.6.400.65

Some of the sections of the notebook are protected with a password. Soon after I am starting to edit the content of a such section, OneNote throws the following error message:
OneNote cannot access the notebook cache file. It may be corrupted. OneNote will restart and create a new cache file.
Error code: 0xE000013B

When I am going to the section after OneNote restarts I see the message that the section is corrupted. I am not able to recover the section, so I have to restore it from backup.

The issue goes away as soon as I move the notebook out of Boxcryptor folder. So far it affects only sections protected with a password.

Appreciate if this issue could be looked at, I prefer having some sections password-protected and still be able to use Boxcryptor. Thank you

ClassicUsr

Any hope for this issue at least being looked at?

Robert

Hello,

We will investigate this problem as soon as possible.

Best regards,
Robert

lerun

I have also had this problem a long time. Though for me corruption of the cache will happen when I edit the note on one machine, let it sync to my tablet and edit the same section there. If I go back to my original machine OneNote will state that the cache is corrupt.

Have had to go to another product for my Notebooks. Please fix this if possible.

ClassicUsr

Hi Lerun,

May I ask you what another product have you found to avoid this issue? The problem is becoming quite widespread for me, the sections are getting corrupted even after I removed the password from the sections.

Thank you,

b_o_b

Hello Robert,

i have the same issue with with BC classic and Onenote.
OS: Win 8 Pro 64bit
Office 2013 32bit

regards
bob

lerun

Ah, sorry havent been in here in a while.

CloudFogger does not kill my notebooks, but I would rather have BoxCryptor work.
CloudFogger does not mount a drive, but works directly through the windows API for file encryption I think. Also they do not encrypt the file names...but again it works for OneNote.

ClassicUsr

Thank you Lerun.
I've been doing some research on the subject and found that BoxCryptor is not really at fault here. As well as Dropbox. It is actually OneNote, which is designed to have the notebooks stored either locally or on the Skydrive.
The caveat is that by design OneNote will use Skydrive differently, it will not store anything within the local Skydrive folder, but use its internal mechanisms for interacting with Skydrive.
The implication of such a set up is that the notebook cannot be encrypted using BoxCryptor. Microsoft suggests using password-protected sections for protecting your data.
So the case is closed, OneNote is not compatible with BoxCryptor (or, to be precise, with any synchronised storage) by design.
My personal experience shown that using OneNote that is shared on Skydrive between two computers is unbearable, the notebook goes into "synchronising" state with no reason, the data does not get synchronised when its needed and so on. For now, I am using Word or RTF documents located on Dropbox and protected with BoxCryptor for my notes.

lerun

Hi again

I must respectfully disagree. I use Dropbox and CloudFogger for my OneNote Notebooks, just as with BoxCryptor.

I have had no problem doing this between my home computer, tablet and other cloud resources i use. I just start OneNote on the device (with dropbox and CloudFogger running) and just point it to where my notebook is stored in my local dropbox folder.

I think it has something with how BoxCryptor and CloudFogger works. I think OneNote goes crazy with the extra layer (mounted drive of boxcryptor), but with CloudFogger (as it encrypts directly on the files in the dropbox folder) OneNote behaves as the files are local.

stb905

Found a workaround for OneNote with Boxcryptor:

Short answer - share a directory inside Boxcryptor drive and remount it for simulating a "shared directory" for OneNote

More elaborate instructions already posted @ http://boxcryptor.uservoice.com/forums/100207-general/suggestions/2190201-support-for-ms-onenote

Hope that helps!
Stefan

Jack256

I have similar problem with OneNote files being stored on OneDrive / Boxcryptor. I noticed the following:
a) OneNote is creating a new file, at least for each "group of tabs"
b) When you browse through the OneNote content, each of these file are opened / closed in turn
c) It appears to me that, this is a theory, BoxCryptor is kicking the OneDrive synch after each file it touches. Before I used BoxCryptor OneDrive synch was somehow kicking in after a period of inactivity. In other words, the files don't get synched as soon as they are closed by an application.
d) If I pause the OneDrive synch when I browse through my OneNote, the files don't get corrupted anymore.

It is cumbersome but I hope it helps.

Jack256

Adding comment to the one made yesterday.
After a while, I kept getting the error that my OneNote section is corrupted.
So, I decyphered it and after intensive use, the problem didn't occur, so I imagine that Microsoft made OneDrive full compatible with OneNote.
My conclusion is still that somehow boxcryptor, probably by adding the suffix .bc, is fooling the mechanism of OneDrive dealing with OneNote.