Member Could Not Be Added - user is not allowed to join groups

dutchviking

Why do I get this message?

I have a Business account where I purchased this account because I thought I could share access to my Dropbox account with others but limit what they could view / use by the groups policy in Boxcryptor. I had the user in question create an account and get it verified, but I get the following message when I try to add them to my group members list.

Any help would be greatly appreciated, because this is the sole reason I purchased this account.

Regards

Gustav

Hi dutchviking,

the group feature is only available for Business users. That means, everyone in a group has to own a Business license.
This message appears if you try to add a free or personal license user.

The share feature is also available in the free version. There you can share files and folders with other users, without groups.

Greetings
Gustav

deanbushmiller

Gustav,

Does this mean I purchase a "Subscription Boxcryptor Company Package 5"
AND
each employee needs to buy a business licenses

Robert

Hi,

Every employee needs to have either an Unlimited Business license OR has to be part of your company package. All users in a company package automatically have a business account and can create or join groups.

Best regards,
Robert

ocotillo

For a Business Company Package, is there a way to allow users in the company to only add other users in the company package? I do not want them to share any company files/folders with people outside of the company.

Thanks,
Ted

Robert

Hello Ted,

Currently this is not possible, but such a policy will be added in the future.

Best regards,
Robert

ocotillo

Okay, thanks for the reply. Glad to hear you will be adding this policy. It seems very important for the Company Admin to be able to control who can access the shared files. I will put this policy in place as soon as it is available.

Thanks,
Ted