Boxcryptor crash on Windows 8.1 Dell laptop

daveh

I have the latest version of Boxcryptor running fine on a Windows 7 desktop as well as two Windows 8.1 desktops. On my Dell laptop it crashes as it is starting up. When I view the event log I receive a .NET Runtime as per the below.

Application: Boxcryptor.exe
Framework version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00000000

I have an Unlimited Personal account.

Robert

Hello Daveh,

Can you please try the following? Download this file and replace the Boxcryptor.exe.config located in "C:\Program Files (x86)\Boxcryptor".

https://www.dropbox.com/s/zmv127aphst66ez/Boxcryptor.exe.config

Now try to start Boxcryptor and see if it works.

Best regards,
Robert