problem viewing encrypted google drive files - get message from google about "File is in trash&

lbjvg

I am a new user of boxcryptor. Please let me know if I am doing this incorrectly.

I am using windows 7 and have google drive and boxcryptor installed.

I encrypted a file from the boxcryptor drive. Then when I double clicked on it, the decrypted contents of the file appeared briefly. Then a message from google drive appeared stating that the "File is in trash" "To access this file take it out of the trash."

Then the options are "Take out of trash" and "Return to drive".

What am I supposed to do?

Thanks.

pete

Did you ever find an answer to your question? I am a new user, and I have the same issue. Thanks!