Spurious Encryption Loss Warning When Copying

jezzabart

If I copy an encrypted file in an encrypted folder to the same folder, Boxcryptor displays a "Confirm Encryption Loss" message, saying: "Do you want to copy this file without encryption? You are copying the file to a destination that does not support encryption".

If I click "Yes", the file copy is successful and the resulting copied file is encrypted.

pongnguy

I have the same thing. This is an annoying error message.

pongnguy

Another annoying one is the message asking me if I want the files encrypted when I move them to a folder that is not encrypted.

Robert

Hello,

I'm sorry for the confusion, but this is "just" a user interface glitch in Windows Explorer which sometimes occurs and which you can safely ignore.

Boxcryptor always detects if it should encrypt a file by the status of the parent directory. If the parent directory is encrypted, the file will be encrypted - if the parent directory is _not_ encrypted, the file will _not_ be encrypted (respectively a Boxcryptor window will pop up if you want to encrypt the file or not).

Best regards,
Robert