BoxCryptor crashes randomly with NAS

renevankleef

When using BC on my iMac, it crashes randomly when I use a NAS folder as a destination (so copy files to my NAS where they will be stored encrypted). It's randomly; BC can crash within a minute, but also after 1 hours for example, just in the middle of the process or doesn't crash at all and ends the encryption correctly.
The same happens the other way around, where I want to encrypt files om my iMac (or Google Drive folder) that come from my NAS. This problem only occurs when a NAS is involved, when doing the same on my iMac all stays stable.

This makes encrypting very unreliable when a NAS is involved. It there a known solution ?
For me encryption is important when files are stored in the cloud, on my disks no encryption is required.

Thanks for the help

Rene

Robert

Hi Rene,

Do the crashes "only" occur when you're actively copying/moving files from or to the NAS (within the Boxcryptor Disk)? Or even when Boxcryptor is "idling" and not doing anything?

Maybe you can also check the "Console" application if anything suspicious is logged there.

Best regards,
Robert