Sharing of files and folders not possible with BoxCryptor

UASKCITTA

Using the free version of BoxCryptor it is impossible to add a user in the user rights administration. Problem occurs as soon as the change is committed to the system by clicking the okay button. Although nothing is opened and the other user has been assigned corresponding rights with the storage provider, I end with a "some error has happened"-kind of error message.

Thanks in advance!

Robert

Hi,

In order to help you, it would be great if you could be a little bit more precise on the error message you receive.

Is the other user listed in the permissions screen of the file or folder after you clicked the "OK" button and re-opened the permission screen?

Best regards,
Robert

UASKCITTA

Regrding the error message: For a few seconds a red box within the dialog appears, informing of the failure. After this the permission dialog is still opened and the user that is to be added still has an entry in the list. The dialog then can't be closed via the OK-Button due to the problem. Closing the dialog via cancel allows closing, but after re-opening the dialog the entry for the new user is gone and so hasn't been accepted into the system.

Robert

Hi,

Thanks for the information. Have you tried it again since then? We have fixed an issue on our side which may have caused your problem.

Best regards,
Robert

UASKCITTA

Just tested it again and this problem is fixed.

Thanks!