Excel Error Saving File with Boxcryptor Classic Beta on OS X

swreg

I'm testing the build of Boxcryptor Classic 1.4.200 (20) with OS X 10.10 DP6 and Excel 2011 14.4.3 (140616), and encountering an issue when saving Excel files. This issue also occurred previously with OS X 10.10 DP5. The symptoms are identical to https://boxcryptor.desk.com/customer/portal/questions/916313-editing-excel-file-in-bc-folder-corrupts-file. Spotlight and Trash are enabled on the Boxcryptor volume, and Boxcryptor is configured to be the first app to open on login. All subsequent apps are launched with a delay via a script.

Robert

Hello swreg,

Thanks for the report. We're aware of this issue and will investigate it.

Best regards,
Robert

robg

Any update yet to the excel saving issues yet? I've been having issues all year (see previous forum post below) and am surprised it's still not fixed. I am using Boxcryptor Version 1.4.403 (24), Macbook Pro, OSX Version 10.9.5.

https://boxcryptor.desk.com/customer/portal/questions/6106506-excel-error-messages-when-saving-in-boxcryptor-folder

Robert

Hi,

Although this case is quite old, here's some new information: We are 99% sure that most of these problems are caused by the Real-Time Scanning feature of Intego's VirusBarrier anti-virus software. If you have this application installed, please disable the real-time detection of VirusBarrier and everything should be fine. We (and other users) have informed Intego about this problem and I hope that they will fix their software as soon as possible.

Best regards,
Robert