HELP: Can't login!!!

adz

Well today ain't going well! Turned up at work and Boxcryptor requires that I login - although it won't let me. So far i've got two different error messages:

1) The request timed out.

2) Expected status code in (200-299), got 500

Suffice to i'm completely locked out. Any suggestions? (My username and password is definitely correct)

Many thanks,

Adam

adz

The problem is with:

Boxcryptor 2.0.411 (566) on Mac OS X 10.9.4.

Many thanks,

Adam

adz

Panic over! Suddenly it stopped giving error messages and has allowed a login. Is there not a way of adding a timed login process, i.e. you must login within 24 hours otherwise Boxcyrptor will not mount? I've seen other companies use this model with comparable services and it means as a user there's not so much dependancy on Boxcyptor servers.

Many thanks,

Adam

Robert

Hello Adam,

We have fixed the login issues and everything should be working again. I'm sorry for the inconveniences. A few days ago we have released version 2.1 of Boxcryptor for Mac OS X (not yet in auto-update) which contains various improvements when no internet connection is available. You can find more information here:

https://support.boxcryptor.com/display/BCOSXEN/Changelog

Best regards,
Robert