Not working with iPad! - - Some time later I succeedded and got it working ☺

Sunnyboy

I took a word file from OneDrive and opend it in Word in the OneDrive-Cloud.
After that I closed it and went to the OneDrive-Cloud and achieved the file to be opened in BoxCrypter, after which I saved it , while the File Browser was set to: show hidden files.
Than I went to the OneDrive-Cloud and tried to open the file (it was in a green colour), but it did not let itself open.
Than I went to my P.C. and found the file in a green colour in the BoxCryptor Drive. That looked prommissing. So I tried to get it decrypted by right clicking and do what should be done, but a message appeared that I could not get acces, with HRESULT 0x80070780.

In my P.C.'s OneDrive the file could also be seen with the .bc at the end. Also there nothing worked (which is normal, but I tried anyway).

This was trial number so much and nothing worked, so I wonder why I am using BoxCrypter, where I have explained to BoxCrypter before, that I wanted to use it also with my iPad.

So I am really not amused!

May be someone knows better and can tell me what I did wrong.

Sunnyboy

O.K. I tried it once again, and guess what, it worked. I had made a new word .doc in my iPad and saved it to OneDrive.
In OneDrive I checked it and had it opened by the BoxCryptor APP where I saved it to OneDrive, where I could not open it in OneDrive.
After this I went to my P.C. where I found the file. Initialy in de BoxCryptor Drive in black, but half a minute later in green.
In my OneDrive Folder on the P.C. it was shown with .bc.
In the BoxCryptor Drive I right clicked and decrypted it, which now worked.
Going back to the OneDrive Folder on my P.C. I succeeded in opening it.
So a smile on my face :-), but I just wonder why it worked now and the other times it didn't, where I really think that I worked the same way with the same sequence, but yes, I am a human being!

Still even if it works now, it is quite some work to get things done on the iPad!

Sunnyboy

ON THE IPAD MAKE A FILE IN WORD > SAVE IT TO ONEDRIVE > OPEN BOXCRYPTOR BY LOGGING IN > THAN IN ONEDRIVE CHECK IT, TO BE OPENED IN OTHER APPS > CHOOSE (OF COURSE) BOXCRYPTOR > IN BOXCRYPTOR GO TO THE RESPECTIVE FILE IN ONEDRIVE, CHECK IT AND CHOOSE TO BE OPENED IN BOXCRYPTOR > BOXCRYPTER OPENS WHERE THE FILE IS SHOWN ON A PAGE WHERE IT SHOWS ON THE TOP "SAVE TO..." > ON THAT PAGE CHOOSE THE PRIVIDER, IN MY CASE ONEDRIVE AND CHECK IT, MAKE SURE TO CHOOSE A FOLDER THAT IS, OR HAS ALREADY BEEN MADE SET ON THE P.C. BEING APPROACHABLE "OFF-LINE" > ON THE THAN POPPED UP WINDOW TICK ON CHOOSE AND THAN ON SAVE > THAN YOU SEE IT IS BEING UPLOADED > ON THE WINDOW FOLLOWING AFTER THAT, THE FILE IS BEING SEEN IN A GREEN COLOUR (WHEN YOU TICK IT A MESSAGE APPEARS "CAN'T DECRYPT FILE" > GO TO THE P.C. WHERE THE FILE IS FOUND IN THE BOXCRYPTOR DRIVE IN GREEN > LEFT CLICK AND DECRYPT IT, THAN IT CAN BE OPENED IN THE BOXCRYPTER DRIVE, OR WHEN MOVED OR COPIED ELSWHERE.

*** VERY IMPOTANT IS THAT ALL THESE STEPS ARE MADE PRECISELY, BECAUSE ONE MISTAKE, NOTHING WORKES ANYMORE. UNTIL NOW I HAVE NOT BEEN ABLE TO REPAIR THINGS WITH THAT "SAVED ENCRYPTED" FILE SO FAR!!!

THIS IS PROBABLY THE REASON THAT INNITIALLY ALL WENT WRONG. EVEN WHEN THE FILE IS IN THE BOXCRYPTOR DRIVE ON A PLACE THAT CAN ONLY BE USED ONLINE, YOU CAN'T MAKE IT WORKING OFFLINE OR COPY IT TO AN ONLINE FOLDER. IT WON'T WORK, YOU EVEN MAY LOOSE THE FILE AS I DID; COULD NOT EVEN FIND IT BACK AFTER SUCH AN EXCERCISE!!!!!!!!!!!

REALLY A LOT OFF FFUUZZ :-(((

Sunnyboy

Irgendwelche Antword wäre schön gewesen nach 4 Wochen!

Yasmin

Hello jacobsmith,

please be so kind and send us a debug log (see below), referring to the post here.
support@boxcryptor.com

https://www.boxcryptor.com/en/help/faq-and-troubleshooting/android/#how-to-create-a-debug-log

Thanks.

Best regards,
Yasmin