Files with (conflict) added to the name

Geoffw

I use Boxcyptor classic with Trend Micro's safesync in w8.
I occasionally find that an updated file is saved with (conflict) added to the name before the dot and the file extension.
For example test.XLS becomes test(conflict).xls.
I know that Google Drive generates a similar file name when there are conflicts updating a file, but it appears to use a capital C for the word conflict and in my case the name is definitely in lowercase.
I contacted Trend Micro's help chat line who said they had never experienced safesync adding conflict to the filename.

It is very difficult to reproduce this process as this appears to happen randomly, possibly 2 or 3 times in one day and then not for a week or so.

1) Is it physically possible for Boxcrytor to add conflict to the filename i.e. are the actual lines of code in the program or the call-up file system that you use that could do this.
2) Has anyone else had this happening?

Robert

Hi Goeffw,

From our side I can tell you that Boxcryptor never adds a "(conflict)" suffix (or similar). This sounds very much like a "sync conflict" which basically every file sync provider has (and must have to handle simultaneous file modifications). I can hardly imagine that Trend Micro's SafeSync does not have a sync conflict handling.

Best regards,
Robert

Geoffw

The nice thing about dealing with a smaller company is that you tend to get you questions asked by someone who knows the product well.
I agree with your analysis though I have yet to be able to catch safesync in act.
I also do not understand how the conflict arises as the safesynce is really being used as on online backup.

Thanks for the help

Geoff