BC Classic on android does not use dropbox folder

sw2015

Hi, I have the combination dropbox + boxcryptor classic on several PCs and one smartphone. In DB there is one subfolder for my encrypted storage, which BC turns into a drive under windows.

The problems I have are only using android (4.1.2, IIRC, no updates available)

A few months ago, BC lost the connection to the DB and all I see now is the selection screen with several providers, dropbox as first entry in the list. When I select DB, I get to a DB screen asking for permission to connect BC. My DB account credentials are already pre-entered. If I select "grant access" (or alike), I get back to BC, again in the provider selection screen. When I chose "other account" in the DB window, my browser opens and I can enter my username/password for dropbox again, but in the end, I am at the selection screen again. I just can't get over that screen to specify the actual DB folder where my encrypted files are.

NB: on the dropbox website, there is "boxcryptor classic" listed as being allowed to access DB contents. So the connection seems to be established, just the BC-Client doesn't seem to know about...

I have completely deinstalled DB+BC for some months now and just today reinstalled them from the playstore.

Do you have any idea what I can do to get my files on the phone?

Thank you!

Boris

Hello sw2015

Please try to unlink Boxcryptor Classic for Android from your Dropbox account. This can be done in the screen you found on the Dropbox website.

After that uninstall Dropbox and Boxcryptor Classic for Android. Now try to install both and open the Dropbox app. Enter your credentials. Open Boxcryptor Classic and connect to Dropbox.

If this don't work again unlink, uninstall. Now just try to install Boxcryptor Classic and try to connect to Dropbox without installing the Dropbox app. If this worked you can install the Dropbox app.

Best regards
Boris

sw2015

I'm sorry, but nothing worked. I uninstalled everything before, just tried it again, the same effect (BC starts, asks for the provider, I select DB, grant access, BC get's back to the selection screen).

I even uninstalled my antivirus package.

When I don't have DB installed, BC opens (tries to) a dropbox page in Chrome, but that never succeeds, it stays at a blank white page until android says crome isn't responding any more.

thanks for trying, anyways, Boris.

Any other ideas?

Relmers

I've been using BC and Dropbox for years on 3 of my Android devices, but just a short time ago, I no longer can access Dropbox using BC on any of them. Basically, my issue seems to be the same as listed above and I've tried the above suggested solution, but no luck.

Does anyone else have a possible solution?

Yasmin

Hello Reimers,

Unfortunately, we stopped supporting Boxcryptor Classic on new platforms, such as Windows 10, Mac OS X 10.11 "El Capitan", iOS9 etc.
Furthermore, we discontinued to support Boxcryptor Classic since 2017. I am sorry for the inconvenience.

Of course we tried hard to keep Boxcryptor Classic alive as long as possible.
But since Dropbox is discontinuing their old Dropbox API v1, Boxcryptor Classic will also no longer be able to connect to Dropbox on mobile devices.
Please have a look here: https://blogs.dropbox.com/developers/2017/09/api-v1-shutdown-details/

The API v1 was supported by us till February 28, 2018:
https://www.boxcryptor.com/en/blog/post/goodbye-windows-phone-rt-blackberry-os/
(scroll down the page)

I would strongly suggest you to upgrade to Boxcryptor, because this version is supported on the new operating systems.

Best regards,
Yasmin