Boxcryptor 2 Installation rolls back on Windows XP

artoor

Hello All :)

I'm new here and new to Boxcryptor v2.1.405.86. I've installed Boxcryptor on Windows 7 x32 without any problem but I can't do it on Windows XP. Have made some screenshots so that you could follow what have happened. You should know that I have admin right and appropriate .NET framework installed. Neither Antivirus nor Firewall is installed on this PC.
Please have a look:
1. http://i.imgur.com/0XfZD3L.png - just after I clicked "Install" button.
2. http://i.imgur.com/LxdoNP4.png - installing CBFS and then everything is rolling back as you can see in the next screenshot
3. http://i.imgur.com/5DQGwTC.png - :(
4. http://i.imgur.com/mgpbD79.png - and here - not much telling error.
Anyone could give me some hints how to install BC on Windows XP?

Best Regards,
Artur

Christian

Hello artoor,

welcome to the forum :)! Could you try to create an installation log file for us? To do that, first make a shortcut to the installer msi file. Then, right click on the shortcut and choose "Properties". In the properties window, add " /log log.txt" to the "Target"-path. The complete path should then look somewhat like that:

C:\Users\artoor\Downloads\Boxcryptor_v2.1.405.86_Setup.msi /log log.txt

Click "OK" and start the installation with this link. This will create a log.txt file in the same directory. Please send this file to support@boxcryptor.com.

Best regards,
Christian

artoor

Thank you, Christian. Have already sent the log file :)
We're in touch.

Regards,
Artur