I'm trying BoxCryptor 1.7 together with 2.1 This combination works well on 3 computers. But in the last computer I bought I could not run box 1.7 The error message says: Error loading configuration file: Found key file but failed to load. The EncFS feature "name algorithm" is not supported. Classic BoxCryptor EncFS only have limited compatibility. The program is then closed and I can not access my encrypted folder. If someone could help me I would be very grateful. Best regards.
Hi Guillermo,
Boxcryptor (2.1) and Boxcryptor Classic are two different products.
Could you send us a screenshot of the error message to support@boxcryptor.com ?
Thank you in advance!
Best regards from Germany, Philipp
Hi,
No, thank you. I will send you that and the debug log. Best regards.
I noticed when I uninstall BoxCryptor configuration files are not deleted. I would like to do a complete reinstall with new configuration files. Could tell me where the files are to make a manual deletion. Thank you very much.
Best regards.
