Saving files frequently often results in corrupted files

cyberponk

I have an encrypted working folder within my boxcryptor drive, and there are some Excel sheets that I save frequently.

Sometimes (happens a lot) when I am saving the file a lot, then I close it and when I open it again, it gets corrupt on some portions of the file.

Sometimes it is repairable, other times not.

cyberponk

Other thing I noticed, if I have a non-encrypted microsoft office file on an encrypted folder, every time I save this file from excel, word, etc, it gets automatically encrypted .

I guess office deletes old file and replaces with new file when saving, then boxcryptor applies default folder behaviour to this file.

Richard Hess

Hi cyberponk,

may you be so kind to contact out support at support@boxcryptor.com concerning your first post?
Please attach some screenshots showing the issue.

Concerning your second post:
The encryption is inherited by the parent folder.
This behavior is correct.

Kind regards,
Richard

thecloak

I'm having exactly the same situation with Excel files with both Dropbox and Onedrive using MS Office 2010. At least once a week I am getting a corrupted file, sometimes it is repairable other times I have to revert to a back up copy and enter information again.