Boxcryptor blocks Windows Explorer

mepux

On Windows 7 when I try to create a new encrypted folder boxcryptor comes up with a message where I can decide to encyrpt the folder or not. But I can't choose the bottons. It just shows the dialog but after this it blocks the window. After this the explorer is completly blocked. Only a reboot solves the problem.
Also uninstall and reinstall version 2.1.415.120 don't solved the problem.

Richard Hess

Hi mepux,

I'm sorry for the inconvenience.

Please make sure to update to the latest version.
You may find the download here:
https://www.boxcryptor.com/l/download-windows

If the error is persistent please contact our support at support@boxcryptor.com and provide a screenshot of the context menu issue.

Kind regards,
Richard