BUG: Cannot open files in non-native apps in Classic iOS app

bc203331

Hi,

When I try to open files directly in non-native apps from the BoxCryptor Classic app (version 1.5) on iOS 8.4, nothing happens, e.g. an .xls file in the Excel app.

Specifically, using the "Open In..." dialog:

long-press on file-->Open In...-->select app

However, if I first open the file in the built-in iOS file handler, I can use the handler's "Open In..." dialog to open the file. Is this secure?

I've noticed this problem as far back as iOS 8.1.2, so it could be an iOS 8.1.x incompatibility.

Thanks

Richard Hess

Hi bc203331,

thanks for reporting this behavior.

I'll try to reproduce it and forward the results to our development team.
Thanks for your patience.

Kind regards,
Richard

bc203331

Hi,

Were you able to reproduce this problem on your end? Do you have any more information on this issue?

Thanks

Richard Hess

Hi bc203331,

yes, I was able to reproduce the issue.

Our developers will fix this.
Unfortunately I am not able to name an exact date on this.

As a workaround you could open the file within the Boxcryptor Preview and select the "Open in.." option located within the upper right corner of your iPad.
I guess that is exactly what you are doing.
To answer your question: Yes it's safe.

Thanks for your patience and your efforts.

Kind regards,
Richard