multiple boxcryptor folders in left sidebar for El Capitan

soboku

multiple boxcryptor folders in left sidebar for El Capitan. Anyone else getting this? IS there a beta going on for El Capitan? or is this just El Capitan bugs?

Richard Hess

Hi soboku,

thanks for reporting this issue.
This is i fact unknown to us.

may you be so kind to contact our support at support@boxcryptor.com and attach a screenshot to your message?
Furthermore please state your Boxcryptor version number and your Boxcryptor account name (email).

Thanks in advance.

Kind regards,
Richard

UrsMoser

Hi
I experience the same problem as soboku.
Any idea how to solve it or is the problem going to be addressed with a bug fix?
Regards, Urs

Robert

Hi,

A temporary solution could be to quit Boxcryptor and remove all remaining Boxcryptor entries in the sidebar. After restarting Boxcryptor only one entry should be created. We have already fixed this issue and it will be part of the next version.

Best regards,
Robert