System freezes when saving files in boxcryptor (windows 10)

cyberponk

Any time I try to save any file in my boxcryptor drive (encrypted or not) the system freezes.
Some programs still work with ALT+TAB but I can´t open task manager, explorer or any other system related program.

I checked on resource manager, and there is no boxcryptor.exe CPU usage, network or disk usage. And about 60000 KB constant working set memory.

I also found out that entering sleep mode and powering on again always unfreezes the system.
But this is really annoying right now.

Richard Hess

Hi cyberponk,

so you did create a new thread on this too? ;-)

Please contact our support at support@boxcryptor.com and attach a debug log as well as this forum thread.

Thanks in advance.

Kind regards,
Richard