problem after uninstall

M.Paddock

I moved Boxcryptor from one computer to another, uninstalling it from the first and then installing it on the second. The first computer has been restarted to confirm uninstall.

However the program still sees the first and refuses to allow me to use it on the second. At this point in time, I am not prepared to purchase a license.

Please advise.

Robert

Hello,

A simple uninstall does not unlink a device from your account (a sign out would have been required before). But you can simply log in here and unlink the previous install from your account:

https://www.boxcryptor.com/app/device/overview

Best regards,
Robert