I have a Personal Account but Boxcryptor wants me to upgrade further for filename encryptions

Ralph42

I enter the key and it says that it is valid until november 2016. it even shows that I have a localPersonal account. but in "erweiterte Einstellungen" Boxcryptor says
"Erweitern Sie Ihre Lizenz, um Dateinamenverschlüsselung zu aktivieren".
I upgraded my system recently to Win 10 but I also updated Boxcryptor.

Still no success.

HumbleBee

I have the same problem. Win10, licensed current Version (2.2.419.277), but new directories are not encrypted.

@Secomba: Please suggest a solution. Thank you.

HumbleBee

Now I found: create a new folder, right-click, encrypt - the new Folder is now encrypted.

Florian

Hi Ralph42, Hi BumbleBee,

I'm sorry to hear you have trouble with Boxcryptor. Please contact support@boxcryptor.com supplying a debug log and with a reference to this forum thread.
A debug log can be created like described here:
https://support.boxcryptor.com/display/BCWINEN/How+to+create+a+Debug+log

Kind regards,
Florian

Ralph42

Hi Florian

the workaround of HumbleBee (thanks for that) works for me as well. New directories are not encrypted but can with a right click.
If I find time I send a debug log

Regards
Ralph