Boxcryptor mounted drives vs Subfolders on OSX?

Rasmus

Hello, first thanks for a great product, I've been a happy used of Boxcryptor since the original Classic was the only product.

However, now since Classic development is discontinued (=no new OS version releases) and the only option is too use the new Boxcryptor I have some issues with the way it works on OSX. The ability to use multiple cloud providers is great, but the way they all mount as one drive with subfolders generates quite a tricky UX problem - since you can't save anything on the root of the drive, but many apps will not even give an error message when you try to do that, there is a big risk of important files just disappearing.

Is there a way to mount every encrypted cloud service as a separate drive (as Boxcryptor Classic worked?)

I'd love to use Boxcryptor with my colleagues, but this issue is crucial. Especially if Boxcryptor is used with only one cloud provider the whole subfolder structure is an unnecessary usability risk in an otherwise brilliant product. That's why I wonder if I have just missed a setting somewhere?

I'd love to see a "Mount every Cloud provider as a separate drive" setting.

best regards,

Rasmus

Philipp

Hi Rasmus,

thank you for your kind words.

We worked out that it is much easier and user-friendly to use just one Boxcryptor Drive so no, mounting separate drives doesn't work anymore and we won't implement it - sorry!

Best regards from Germany,
Philipp

Rasmus

Indeed, for power-users it is handy, but not for those who encrypt on only one cloud service and who are less computer literate.

For them it's a worsened UX with a R/O layer in between, and in many cases it is a make-or-break difference. Every failed save is less trust in the product.

My suggestion would be to allow single-cloud setups to have the mount point directly pointing to the cloud service with R/W. That would allow IT support to configure the setting for those users so that they could reliably and efficiently use it without any quirks.

Don't get me wrong - I use Boxcryptor daily and love it, but I also know many people less proficient who I think *should* use it, but for whom this is a major productivity hurdle.

best regards and keep up the great work,
Rasmus