Are you sure you want to decrypt this file or folder to this location?

BOXLee

Hi -

I'm a Boxcryptor newbie. As a test, I encrypted some files in my OneDrive and sent the link to another email address I own. I downloaded the encrypted file to my desktop. When I try to open it, I get the message in the subject line. When I click "Yes", nothing happens. The file is associated with the application. Any thoughts?

Thanks, Lee

Philipp

Hi BoxLee,

Could you send us some screenshots and this description to support@boxcryptor.com ?

Thank you in advance!

Best regards,
Philipp