Boxcryptor suspends Bitlocker ?

Akkie1

Hi,

for almost a month I am noticnig issue that bitlocker gets suspended. It took me a while to find a rootcause but seems when I start boxcryptor it automacily suspend bitlocker.

I was closely checking this behaviour and seems there has to be certain conditions met, but almost daily I face this issue on my laptop.

os : win 10

Philipp

Hi Akkie1,

we are very sorry for the inconvenience.

Could you please create a Debug log for us and send it to support@boxcryptor.com?

https://support.boxcryptor.com/display/BCWINEN/How+to+create+a+Debug+log

Thank you in advance!

Best regards from Germany,
Philipp

Robert

Hello,

I'd also like to throw in my 2 cents here and ensure you that Boxcryptor does not change any Bitlocker related setting (actually it would be a pretty big security issue if any application could simply modify a Bitlocker setting). So there must be another reason why Bitlocker gets suspended on your device.

Best regards,
Robert