Very slow!

joe42

I have a brand new (paid) installation running on Windows 7, all the latest updates.

When moving folders into the X drive, I'm getting 200-300KB/second, which is /atrociously/ slow. Just ridiculously unusably slow. I have to assume that it will still be this slow when opening and closing data files. In other tests, I'm getting 30KB/second!

I certainly understand that there is some overhead associated with encryption, but slowing file transfers down by a factor of 50-100 or more is not remotely reasonable. Something must be wrong. What could it be?

The good news is that on a different machine, a fast Win10 with SSD, I get about 10MB/sec. Which is still very slow but at least more reasonable.

Any ideas what's wrong?

Robert

Hello,

The main factor affecting the performance of Boxcryptor is the speed of the underlying filesystem of the locations in Boxcryptor. E.g. if a location is located on a remote network share which is accessed via a slow internet connection, performance will be horribly slow when accessing files in the corresponding location in Boxcryptor.

As for any filesystem, another important factor is the number and size of files which are copied. To copy a large number of very small files takes much more time than copying a few big files because it involves much more file operations and every file operation requires slightly more time with Boxcryptor than without it. When copying larger files with Boxcryptor you should normally have ~50MB/sec - which is still not great but should be good enough for regular cloud storage usage.

Best regards,
Robert

joe42

Thanks. I'd be delighted with 50MB/sec. I'm currently getting 150KB/sec on my W520 laptop, which is really not usable.

The files vary in size, but it's not like it's a huge collection of little files or anything. Antivirus is disabled. These are all local files.

What's going wrong?