Error while deleting files or directories on boxcryptor drive

kristianb

Hello,

I use Boxcryptor on OneDrive (Personal), mounted in the Windows Mount Manager and with disabled file name encryption.

While I am using Boxcryptor, the deletion of files and folders fails very often. The following error appears:
"An unexpected error is keeping you from deleting the folder. If you continue
to receive this error, you can use the error code to search for help with this
problem.

Error Ox8007007F The given procedure could not found" (translated from german).

It is very annoying. What can I do to fix that?

Thanks. Regards, Kristian

Philipp

Hi Kristian,

please send us a debug to support@boxcryptor.com

You can learn how to create a debug log here:

https://support.boxcryptor.com/display/BCWINEN/How+to+create+a+Debug+log

Best regards from Germany,
Philipp

kristianb

Hi Philipp,

until today I don't get any feedback from you. The problem still exists.