Can't empty trash on Mac OS

broman

Hi there!

Some time ago I deleted Folder with Another folder inside with Files inside from BoxCryptor directory.

Trash was enabled in BoxCryptor Preferences.

So now files in Trash these folders and files are locked so I can't empty Trash (in Finder) or do something else with it:
«The operation can’t be completed because the item “2013” is in use.»

If turn of BoxCryptor the folder is not shown in Trash.

I tried to reinstall boxcryptor, to unlock files, but nothing work.

I have Boxcryptor 2.3.405 (746) and macOS 10.12 Sierra. The problem was on previous version of macOS too.

Please help.

boxje

Hi all, I wonder if this has been solved back in 2016.
I have the same problem now in 2021 with BigSur and Boxcryptor 2.43.1465
Trashed files can't be deleted. Warning message is the same as mentioned in previous post.
Any help appreciated. Tia, Jens

GabbelDubbelmayr

Hi!
I had the same issue, but could solve it (running Catalina 10.15.7). I just disabled the Trash, restarted Boxcryptor and enabled the Trash again. Now it seems to work. Greetings, JayJay