Problem with special characters in the file name together with Word

Attila

Hi all,

I realized yesterday a problem and it is reproducable from my side ... if I save a new Word Document over Boxcrypter with the filename "document1.docx" everything is fine. I can open it again and I can change it and it will be saved.

I can rename it now to "döcument1.docx" and I can still open it but Word can not save it back or Boxcrypter is saying upload failed.
I did not checked all special characters but at least with ö it does not work.

Is there a problem with ÄÖÜäöü in the filename ? I did not realized it before.

Thanks
Attila

Florian

Hi Attila,

Thanks for reporting and sorry for your inconvenience!
On what platform do you experience the issue? What provider do you use?

Kind regards,
Florian

Attila

Hi Florian,
It was on my iPad but you already solved, sorry that I did not wrote back.
Thanks
Attila