I've had Boxcryptor installed for around a week now, and it has been mostly working without any issues. I'm trialling the software for suitability and I'm currently using it with OneDrive for Business. I've had Windows Explorer Crash on three occasions now, and when the system restarts the explorer, I am still unable to access any files in Windows Explorer without it crashing. A full system restart seems to resolve the issue. Do you know what is causing this before I try and troubleshoot further?
Notes:
- I haven't installed any other software since installing Boxcryptor and didn't have this problem prior to it.
- System Spec/Info
- Hardware: Intel i5-4690k, 16GB RAM, 512GB SSD / 1TB, 1TB, 1TB, 2TB HDDs
- OS: Windows 10 Home x64
- Config: Multi-Monitor, Multiple Desktop Setup
- Virus: Malwarebytes Premium 3
- Cloud: OneDrive Personal & Business, Google Drive, DropBox
Log:
Source
Windows Explorer
Summary
Stopped responding and was closed
Date
31/07/2017 13:29
Status
Report sent
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 10.0.15063.447
Application Timestamp: 951324bb
Hang Signature: 5203
Hang Type: 134217985
OS Version: 10.0.15063.2.0.0.768.101
Locale ID: 2057
Additional Hang Signature 1: 52030a462d3572ae2402a2779d8bbfaa
Additional Hang Signature 2: a965
Additional Hang Signature 3: a965a008e588ef21f674f435fd7e531e
Additional Hang Signature 4: 1048
Additional Hang Signature 5: 10485edb2b75c755a011f852b1145fdf
Additional Hang Signature 6: 409d
Additional Hang Signature 7: 409da53ae3bd5cf2055da4ece879c262
Extra information about the problem
Bucket ID: 88dd4d7d4061fe82cb4cc629df00e7ae (129519133913)
