Failed to get initialize (Error Code: 2)

ViktorK

Hello,

I am unable to install Boxcryptor in my PC. I follow every step normally. I have tried both rebooting options:

a) to let the installer close the applications needed and let it try to reboot them (which apparently closes explorer)

b) to avoid closing the applications, and reboot later.

Neither work.

In both options, when installer says "Status: Installing CBFS", it opens an error windows that stops the process and says: "Failed to get initialize System cannot find the specified file. (Error Code: 2)"

Then it rolls back the process, and says the Boxcryptor installtion process ended prematurely due to an error.

I've tried restarting the PC, doesn't work. I've looked for a way to explicitly run the setup "as administrator" but I don't have that option. I'm using Windows 7.

What can I do?

Yasmin

Hello Viktor,

would you be so kind please and send this issue to us at support@boxcryptor.com and refer to the this post here?

Thanks in advance,
Yasmin