iOS 11 Files Tags

Leht_Samson

Hello,

I'm on an iPad Pro 12.9" running iOS 11 with Boxcryptor currently up to date (Version 2.20 from App Store).

I am unable to add or modify both file and folder tags while using Boxcryptor under the iOS Files app. I will select the tag to apply to the file/folder, the tag color circle will appear for a split second, and then disappear.

Is this a known issue and is there anything I can do to make this feature work?

Richard Hess

Hi Leht_Samson,

may you be so kind to contact our support directly at support@boxcryptor.com?
Please also reference this thread in your email - it will help us to associate the issue.

Thanks for your efforts.

Kind regards,
Richard

oralpathsteward

Leht_Samson,

I am obviously more of a novice at this then you but am preparing to encrypt a few dropbox folders with Boxcryptor and am very worried about losing all of my tags on files. I use hazel to auto sort things and keep a very minimal folder system, using spotlight extensively. Losing the OCR data in spotlight is workable for me with the files but if I lose my tags also this will be an absolute disaster. Any news on whether you were able to get things working?

Thanks,

Scott