I recently had trouble with Boxcryptor with Windows 10 but got it to stop crashing on start with the help of the forum.
However, when I try to access my files now, they seem to either be encrypted with the wrong key or they're all corrupted. If I manually decrypt (right click on the file) and try to open any file, it won't open. Not a valid file.
Today I tried using a backup BC key I made recently with the local option. That key does not work. Is it possible my key got changed somehow with uninstalling and reinstalling the Windows Boxcryptor application several times? I am worried that I have no access to my data. I don't think I saved the BC key when I first installed it years ago, but why would the key change? I have not changed my BC login or username.
Thanks for any insight!