Lost dropbox in boxcryptor

timgreenwood

For years I have encrypted a subfolder from dropbox. A couple of weeks ago I updated boxcryptor and now it no longer shows dropbox as a directory, just the iCloud drive. What happened and how do I fix it?

Yasmin

Hello timgreenwood,

if you're using the FREE-version (where only one location is allowed), you must first deactivate iCloud and activate Dropbox instead.

To do so, please go to the Boxcryptor settings, under "Locations", uncheck iCloud and check Dropbox (you have about 15 seconds to do this, otherwise the "autodetect" function will enable again iCloud).
Remember, due to autodetection, is it not possible to completely remove iCloud.

Best regards,
Yasmin