Lost rights to a file

Half-Borg

We have a group which has access to all files and folders and one user who is granted rights to some specefic files - that's me.
Every couple of days I lose the rights to some files, which have to be granted again.
How can I solve this?

saracraw

There can be number of reasons which maybe doing this. Maybe one of your friends can be messing around with you(just saying). Another thing is that you have to look into the administration panel which allows and issues control to their users.

Richard Hess

Hi Half-Borg,

as saracraw already pointed out, this may have several reasons. (Thanks @saracraw)

Since you are referring to the group feature, I guess you are using a Business License or even a Company package.
The analysis of the issue itself might be needing confidential debug information that should not be shared in a public place.
Thus, I'd kindly request you to contact our support team directly at support@boxcryptor.com.

Thanks for your understanding.

Kind regards,
Richard