Select iCloud as storage location

Obram

Hi together,

I have installed Boxcryptor. But I am not able to select "iCloud" in the program settings as storage location. I only can select Dropbox and OneDrive. For iCloud the check-square is grey and cannot be selected.
I have used a different mail-address for Boxcryptor than for my Apple-ID. Could that be one reason? However I also have a different mail for Dropbox and there it also works.

Thanks.

Yasmin

Hello Obram,

please sign out once from iCloud (in the iCloud control panel) and sign in back.

Afterwards you should be able to select iCloud.

Best,
Yasmin

Obram

Hello Yasmin,

thank you for you quick response.
I have signed out from iCloud but it is still not working. I also have done a restart of my system, but iCloud is still grey and cannot be selected.

Thank you for your help.

Kind regards.

Yasmin

Hello Obram,

then contact us please via support(at)boxcryptor.com providing a debug log (see below) and some screenshots.
Please also refer to the post here.

https://www.boxcryptor.com/en/help/faq-and-troubleshooting/macos/#how-to-create-a-debug-log

Best,
Yasmin