Boxcryptor Android app crashes when opening files with specific filename

jakekugel

Hello,

I'm having a weird problem with the Android app crashing when I try to open files with a certain filename. When I attempt to open the following file, the app ends with the message "Boxcryptor has stopped."

jake/notes/0-gtd/00-at-week.md

If I rename the file to the following (replaced '00' with 'aa'), the app can open the file:

jake/notes/0-gtd/aa-at-week.md

If I then rename the file back to the original name and attempt to open it, the Boxcryptor app stops again. Anyone know why this might happen?

Thanks,
Jake

Yasmin

Hi Jake,

may I ask you which Cloud are you using?
Can't reproduce the issue with the latest Android version (2.82.711) and Google Drive.

Best,
Yasmin

jakekugel

Hi Yasmin,

thanks for the reply. I'm using OneDrive, and I have version 2.81.710 of the Android app. The tablet has Android 8.1.0. I tried uninstalling and reinstalling app and still see the problem.

Thanks,
Jake

Yasmin

Hi Jake,

ok, I've tried with OneDrive too, no issues.
I am able to open the "00-at-week.md" file, edit and save back.

Please update first to 2.82.711 and if the issue persists, contact us via support(at)boxcryptor.com.
Refer to the post here.

Best,
Yasmin

jakekugel

Hi Yasmin,

OK thank you, I will try version 2.82.711 and will contact via support(at)boxcryptor.com if issue persists.

Thanks,
Jake

Yasmin

Hi Jake,

ok, no problem.

Best,
Yasmin