Can't list folder contents.

nbari

I am testing Boxcryptor version 2.42.847 (847) on an iPhone with version 13.1.2 but can't find a way to make it work with the Files App.

Every time I try to access Boxcriptor From the Files App I get a notification saying:

Can't list folder contents.
You must enable Files app integration in Boxcryptor to use Boxcryptor within the Files within the Files app.

In the iPhone, within the Boxcryptor app, I have added iCloud and can create/upload files also under settings I enabled "Allow Files App Integration", but when trying the Files app, I keep getting the notification that needs to enable the Files app integration, therefore wondering what could be wrong or if probably this feature is only available for tablets?

nbari

In the trial period didn't work, after paying for a full license it worked as expected, could be a good idea to update the documentation since it could be a deciding factor.

Kim

Dear nbari,

that's not because of what license you use. The bug was fixed because Boxcryptor was restarted.

This is unfortunately a bug that needs to be fixed in the next version.

I apologize for the inconvenience.

Best regards,

Kim

SailCat

I'm constantly notified (like every few minutes or even faster sometimes!) by iOS Boxcryptor with: "Can't list folder contents. You must enable Files app integration in Boxcryptor to use Boxcryptor within the Files app." I'm on iOS 13.3. I have no desire to use Boxcryptor within the Files app, nor even with iCloud.

Also, I tried to turn on that setting in Boxcryptor's settings anyways, but I then get a warning alert: "Password Protection must be disabled. Due to missing functionality in iOS, it is not possible to show a password dialog in the Files app. [Disable Password Protection | Cancel]". What the heck? Given that, I absolutely don't want to turn on files app integration in Boxcryptor! Am I stuck with being hounded by Boxcryptor app every few minutes of my phone's use? I'm using latest iOS Boxcryptor version 2.45.857 (857) but it's been happening for months now.

My only recourse appears to be to block all notifications for Boxcryptor on my iPhone. 🙁