Boxcryptor & PDF X-Change Editor

chtonios

I have an Issue when working with PDF X-Change Editor Plus on the mounted X:\ Drive of Boxcryptor. When I make changes to the pdf and save it the file becomes corrupt and I can't open it anymore. It says: 'pxclib required value not found pdf x-change'
When I do the same thing on a 'normal' drive it works well.

Is this a problem related to Boxcryptor or is it an Issue with PDF X-Change Editor in how they save and Open/Load/Reload the Document. I notice that right after saving the editor is in a frozen state for some seconds - which is not the case when saving to a normal folder.

Thanks.

Esad

Hello chtonios,

Please contact us via the support email address (support@boxcryptor.com), and please send us a debug log.
You will find a link on how to create a debug log under following link:
https://www.boxcryptor.com/en/help/faq-and-troubleshooting/windows/#how-to-create-a-debug-log

raingros

I also use Boxcryptor with Windows 10 with PDF XChange Editor Pro. Just edited a PDF file within my Boxcryptor drive with XChange Editor and save it. I could reopen it without any problems or errors.