Error when shutting down Windows 10

DougA

When I shut down Win 10, I get this error:
Boxcryptor.exe - Application Error : The instruction at 0x000000005C455D4E referenced memory at 0x00000000000000BC. The memory could not be read.

At the same time in the Event viewer I get:
Application: Boxcryptor.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 5C455D4E

This happens each time I shut down Win 10.

Any ideas on how to fix this error?

gognavx

I have the exact same problem. It doesn't occur every shutdown and I can't find any reason for when it does or doesn't happen, but it would seem to indicate a problem.

Bri

Same Problem for the last few months, updating windows and Boxcryptor made no difference.

Yasmin

Can you please contact us via support@boxcryptor.com, providing the error message(s) and Boxcryptor version installed.