Cannot open file when there is no internet connection

fREsUB

Hi,

Is it just me or what - when my internet is down, I am not able to run BC and cannot get to my drive X: - am stuck right there... can't work!

This should not be the way - should allow me to open X: and work on the files and then sync later when internet connection is back.

fREsUB

This is all I see...

Florian

Hi fREsUB,

This is clearly a bug and not supposed to happen. Boxcryptor on Windows should work both offline or online.

Please reach out to us at support@boxcryptor.com referring to this discussion.

To provide further information, you can directly attach a debug log:
https://www.boxcryptor.com/en/help/faq-and-troubleshooting/windows/#how-to-create-a-debug-log

Best regards,
Florian

fREsUB

Tks Florian, to my surprise, when I tried to debug it according to your instructions, it has decided to work!

When my internet was turned off, it now manages to start as "offline" and behaves nicely on the system tray; and when I go online, it springs up green and alive.

Not sure if if has anything to do with the PIN that I set up earlier. During debugging, the PIN somehow mysteriously disappears.

I will continue to monitor...