I updated my Mac to 12.1. I have installed the latest Boxcryptor-Update. 1) I can't create new files/folder within an encrypted folder (error 100014) on the onedrive platform. 2) Encrypted folder can't decrypted. I deleted the connection to onedrive and also logged off.... nothing changed. Does anyone can help me?
Do you have this issue ONLY with that (one) folder, or are multiple folders affected?
multiple folders are affected
I have the same problem. I can't upload any files to onedrive (personal) through Boxcryptor.
I think the problem is that boycryptor cannot handle old keys. I can create new folders and also encrypt and decrypt them. Everything that happens in "old" encrypted folders (upload, decrypt) does not work...
I tried to open the same encrypted folder on my windows machine... it works... that's crazy. I think it's something about security features on macOS and boxcryptor...
@here: In case you are using an "Insider Preview" of the OneDrive client (please check the version number), then install this Boxcryptor version here below. OneDrive is using in the insider clients a different path of the OneDrive sync folder.
Since upgrading to macOS 12.2 I have the same problem, I can't access any encrypted files or folders and cannot upload anything new.
Using OneDrive for Business version 20.002.0103.0004 &
Boxcryptor 2.43.1465 (1465)
mannz Same issues for me (same versions of OneDrive and Boxcryptor).
Is this issue resolved? I am having the same problem, with MacOS 12.1, Boxcryptor 2.43.1465 and OneDrive 22.002.0103.0004. However I am able to create new folders and encrypt new files in these new folders.
Please download and install the latest Boxcryptor for macOS version 2.44 which has been released today. It supports the new OneDrive client in version 22 with the updated Files On-Demand experience.
Download v2.44.1602 for macOS 11 - 12
Download v2.44.1601 for macOS 10.15
The problem is still there. Fix needed! Urgent
Please send us a debug log as described here: https://www.boxcryptor.com/en/help/faq-and-troubleshooting/macos/#how-to-create-a-debug-log
AndyTarbard: see my email from today, we need from you a debug log too.
I am also getting this error on my Mac -
Boxcryptor 2.44.1602 (1602)
When will this be resolved? I am unable to use Boxcryptor to protect my files.
I am having this issue as well. I cannot open any of my encrypted files, create new files/folders, or save any files to an encrypted folder.
Is there a timeline for when this issue will be resolved?
I suspect i am hitting the same issue. Is this problem fixed? But I am in the latest boxcrytor version 2.46.1668 (1668).
Please see here in regard of OneDrive: https://www.boxcryptor.com/en/help/manage-cloud-providers-and-locations/macos/#onedrive