I’m having trouble with downloading and/or uploading files in iCloud through the iOS FilesApp using Boxcryptor.
Files aren’t completing the upload process. They get stuck in the “waiting” phase and if they do complete only 12.6MB of the file is uploaded.
In addition, when I try to download files the program errors out randomly. I receive the “Couldn’t Communicate with Helper Program” or “The operation can’t be completed because an unexpected error occurred.” There doesn’t yet appear to be a pattern or particular setup to receive these errors.
I’ve uninstalled/reinstalled the Boxcryptor app and restarted my phone - all in various combinations, even waiting 24 hrs to hopefully allow cloud syncing to correct any hang ups.
I do not seem to be having this problem with OneDrive or Google Drive.
Unfortunately, I’m unable to 100% determine if this is a connection issue with Boxcryptor through iOS/iCloud or simply an iOS/iCloud problem.
Any insight would be appreciated.
Boxcryptor 3.20 (1176)
iPhone 13 Pro Max